CRM - Xspace

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CRM - Xspace

CRM (Customer Relationship Management) is not just a technology strategy and philosophy of the company. CRM as a technical solution eases work and actually enables an effective implementation of customer-oriented strategy.

CRM is a solution aimed at improving the quality of the relationship between customer and company, and ultimately translates to a better perception of quality of service offered by the company. Additionally, thanks to better control over the activities of employees and a reporting system, a CRM allows companies to increase operational efficiency.

The concept offered by our CRM system called Xspace is based on a project approach to sales management. Xspace is the ideal tool for monitoring the work of individual employees and entire teams that carry out tasks and / or projects.

The product was created and designed to meet the specific needs of a service company and is therefore ideal for departments such as telemarketing, sales, debt collection and wherever it is required to manage a database of customers and partners.

Our application performs two kinds of specific requirements and expectations of users; firstly Xspace assist managers in providing accurate information about the planned budget revenues and the implementation of the project sales. Secondly Xspace helps traders and sales support departments to monitor their projects at every stage of their advancement. Xspace allows you to create reports and carry out various tests.

Xspace can be deployed in any enterprise. We provide support of an experienced team of consultants, a 12-month warranty and assistance in operating the system.
Since Xspace is our own solution, we are able to create additional modules that will be customized for the specific needs of any business.

• Reduction in operating costs (up to 30%)
• Save time and improve organization of work
The increase of labor productivity and control-the introduction of consistent, uniform procedures, monitoring
• Implementation of cohesive high standards of customer service - a loyal, satisfied customer

Easy to reach for historical events and cooperation with the customer
• Analysis of projects planned, ongoing and completed.
• Analysis of sold products and services.

Ability to prepare financial reports in a few seconds.

• Support marketing by creating profiles and reports.
• Integration of marketing, sales and services activities for an effective implementation of the objectives of the company.