- Sectors
- Retail and Services
- Loyalty Program
Our Partners
Loyalty Program
Loyalty programs are no longer a novelty in Poland. Nevertheless as the market matures, the greater the intensity of competition in the segment of trade and services and increasing awareness and expectations of customers, it is necessary to develop increasingly sophisticated loyalty schemes that go beyond the simple principle of exchange of collected points for prizes.
A good system supporting a loyalty program is one which is beyond a simple assessment of the points and allows for analysis of behavior and preferences of individual customers, as well as serves to prepare offers that are better suited for the needs of clients.
A good program is one that builds lasting relationships because the client sees that it is important and their needs are really understood.
MCX For Loyalty (MCX FL) is a system for recording loyalty programs giving a broad spectrum of behavior of participants that particular loyalty program, and made their purchases of goods and services. MFL is a universal operating system for a loyalty program and multi-partner.
The main task of the MCX FL is to record transactions by participants in loyalty programs at stores and award them points according to the assigned plan of the loyalty program.
In the system offered by MCX, adapting to the needs of the organizers of the program, it is possible to modify the IT infrastructure and functionalities. In practice this means that there is nearly unlimited possibilities to realize ideas of any loyalty program. This applies equally to programs for large retail and service networks, as well as sophisticated loyalty programs for specific, demanding consumer market segments.
We develop dedicated applications that support customer loyalty programs using the terminal payment terminals produced by companies such as VeriFone, Ingenico, and Gemalto
Choosing the application of MCX for Loyalty, our customers receive much more than a simple tool to give points. For the many benefits include:
- customize a solution to the needs of your network
- opportunity to develop the system (functionality), depending on customer needs
- possibility of testing and analysis of end-customer preferences
- optimization and ultimately offer better build loyalty among customers
- possibility to add additional services on the basis of the same technical infrastructure (at a cost), for example:
- to accept credit cards
- electronic top-up service available
- bill payments gift card
Videoconference as a Service
Technical Service Request
Report the malfunction or the breakdown of the system, request technical service assistance
